+212 672-641971 toubkalascentservice@gmail.com
+212 672-641971 toubkalascentservice@gmail.com

Frequently Asked Questions

Information Below

What do you need to bring?

For most our tours, this is the following equipment and clothing you will need.

  • Sleeping bags
  • walking boots (shoes)
  • rain jackets
  • fleece
  • warm and light clothes
  • sun screen
  • sun glasses
  • hats
  • camera
  • first aid kit
  • sleepers
  • head torch.

For atlas trekking, look below for a more comprehensive list.

What do you need to bring for atlas trekking?

For Atlas Trekking you need to prepare as you would for walking in any mountain region; it can be warm and sunny during the day but the weather in the mountains can quickly change from sunshine to snow and cold winds (autumn through late spring). Here is the equipment and clothing we suggest.

  • Clothing
  • Equipment
  • Good walking boots and socks
  • season sleeping bag
  • Comfortable shoes/slippers for camp/guesthouse
  • Walking stick
  • Trekking pants
  • Day sack/backpack
  • Lightweight waterproof over-trousers / rain-pants
  • Headtorch / headlamp
  • Underwear
  • Basic First Aid Kit – refer to trip dossier for details
  • Ice axe and crampons (winter)
  • T-shirts
  • Water bottle or camel back (recommended)
  • Fleece jacket or warm jumper
  • Penknife (useful)
  • Lightweight windproof/waterproof jacket
  • Hat
  • Goggles (winter) and sunglasses (summer)
  • Lightweight thermal or fleece gloves


  • Personal items (e.g. towel, sunscreen, wipes, toilet tissues, antibacterial handwash)
  • Small First Aid Kit including insect repellent, plasters, meds
  • Small rubbish bag to carry out what you carry in
  • Matches e.g. burn toilet paper
  • Trail snacks
  • Zip-Up bags for camera
  • Repair kit (eg. needle, thread, duct tape)

Do you provide equipment hire?

Yes we do, we don’t expect you to have everything we listed prepared. Therefore, we have equipment available for hire, please arrange this with us via Phone, WhatsApp, or Email before the trip.

What sort of Experience do your guides have?

All our guides are locals and all registered with Minister of tourisme , they are all certified by the only guide training center in Morocco which is Centre de Formation aux Metiers de Montagne, they all speak English, French, Spanish and German.

Why can't I book for one person?

We limit online booking to a minimum of 2 persons. If you are planning on booking for one person only, please contact us or fill in the enquiry tab on the tour page so we can give you accurate pricing. Prices for one person is a discounted price for two persons.

Do you do group discounts?

Yes, we do group discounts for groups of 5-8 and 9+. Discounts for groups of 5-8 are up to 25% per person, and for 9 and above are up to 35% per person. The discount percentages vary between trips, and are automatically calculated during booking.

What is included in the price?

  • Transfer from Marrakech at the start and transfer to Marrakech at the end of the trek (to be agreed during the reservation time).
  • Accommodation on the trek. This is usually in tents, occasionally in Berber houses or a refuge (depending on the trek chosen and season).
  • All meals on the trek. Meals are freshly prepared and cooked and are typical Moroccan dishes (tajine, soup, couscous).
  • Tea and coffee included with all meals.
  • The services of a qualified, experienced English or French spanish-speaking mountain guide.
  • Mules, muleteers and cook. The mules carry your heavy luggage (a rucksack or holdall is recommended). You only need carry a day pack.

What is not included in the price?

  • Accommodation in Marrakech before and after our tour.
  • Travel insurance.
  • Bottled or Mineral water during the trek.
  • Ski equipment (Ski Touring), Crampons, Ice Axes,…
  • Medical or accident insurance.
  • Personal gear (sleeping bags, shoes, etc)

How do we make payment?

We require a 30% deposit to secure the booking, and the rest can be paid in person. Payments can be made online while booking (Paypal or Card), via western union, or via bank transfer. Information about online payment and your booking can be found in your dashboard on the top right after logging in.

Your deposit or full payment can be transferred to this bank account:

Full name : NID ALI Hassan

Agence : Attijari WAFA  Bank 

Account Number : 0010051000302460
CLE RIB : 94


RIB ( IBAN number) : MA 64 007 475 0010051000302460 94

Our Western Union details are as follows:

Full name : NID ALI Hassan
Douar Ait Souka , Imlil

Country : Morocco

Our PayPal address is:

PayPal : toubkalascentservice@gmail.com

The minimum 30% deposit should be paid in either in MAD, Euros or sterlings, or can be paid via a bank transfer at least a week ahead before departure .

Can you arrange Accommodation in Marrakech and airport transfers?

If you enquire about it we can arrange this, as we work with more then 15 Riads and hotels in Marrakech, Also Airport transfer can be arranged.

Do you pick us up from where we stay in Marrakech?

All our driver know Marrakech and any where in Morocco like the back of their hands, so we can pick you up from where ever you stay.

What is the Accommodation during the trek?

That depends on season, itinerary and clients interest, we use tents, local houses and mountain huts.

Can I change the trek?

Yes the trek can be changed if you ask for that, or if the weather condition require the trekking route to be altered to ensure your safety.